Higher Learning Research Communications

Digital Object Identifier





Objectives: The goal of the present study is to describe how the transition to remote emergency delivery was addressed in three universities during COVID-19 pandemic, to determine the satisfaction levels of their students and faculty with this new teaching-learning experience, and to gather their opinions about the future of Higher Education.

Method: The study uses a mixed methods approach, including faculty and student surveys and focus groups

Results: The study shows high satisfaction with the emergency remote delivery, and clearly reflects the relevancy of enhancing the digital components of the future learning experiences in Higher Education and a unanimous preference for hybrid education, providing some interesting recommendations to institutions regarding what students and faculty would like to keep for a more effective learning experience when the new normality comes.

Conclusions: COVID-19 has had terrible consequences, however, the authors of this paper believe that this pandemic has brought along some positive effects and improvement opportunities in higher education, and if the results of the present study are any indication, the future of face to face higher education should be hybrid.

Implication for Theory and / or Practice: This study may have some impact on future research initiatives, but the aspiration of the authors of this paper would be to inform decision making, and make direct recommendations to institutional leaders and policy makers regarding the necessary enhancement of the digital component of the teaching and learning process in Higher Education.

Keywords: COVID-19; emergency remote delivery; hybrid higher education