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International Journal of Applied Management and Technology

Abstract

Among all retail formats hypermarket is growing very fast in UAE that is at the rate of 150 percent.The major players in this sector are Carrefour, Spinney’s, United, Choithram and Lulu.The focus of the problem is selecting a best hypermarket among the existing operators of Dubai andfor which we used seven major criteria for evaluating the hypermarkets such as product availabilityand variety, market coverage, channel density, customer density, nationality served, facilities andservices and customer spending pattern. We used Analytic hierarchy process (AHP), developed byThomas saaty (1980) to provide a simple but theoretically sound multiple criteria methodology forevaluating the alternatives.

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