Date of Conferral

2020

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Brenda Jack

Abstract

Human resource managers (HRMs) lack expertise in using electronic human resourcemanagement (E-HRM) recruitment and selection tools. Improving knowledge levels among HRMs regarding E-HRM allows HRMs to adopt advanced technologies to hire employees to meet organizational needs. Grounded in the unified theory of acceptance and use of technology (UTAUT), the purpose of this qualitative descriptive study was to explore the recruitment and selection tools HRMs can use to improve the successful recruitment of qualified employees. There were no study participants since secondary data were used. Data were obtained from archival documents where journals, peerreviewed articles, and books were used. Thematic analysis was used to analyze the collected data. Four themes emerged from the analysis: a web-based platform for advertisement, electronic-employee (E-employee) profile, an E-performance appraisal tool, and an online test. The main recommendation is for HRMs to adopt E-HRM in recruitment practices to overcome hiring unqualified employees during the recruitment and selection process. The implications for positive social change are the potential for HRMs to implement and use appropriate E-HRM recruitment and selection tools to improve hiring highly skilled employees, increase organizational performance, reduce unemployment rates, and improve community members' socio-economic status in the society.

Included in

Business Commons

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