Date of Conferral
8-6-2026
Date of Award
August 2026
Degree
Doctor of Business Administration (D.B.A.)
School
Management
Advisor
Warren Lesser
Abstract
Pandemic-driven workforce challenges highlighted the urgent need for radiology leaders to retain skilled staff and sustain service delivery. The COVID-19 pandemic raised considerable concerns for radiology leaders regarding future preparedness for patient safety, care outcomes, hospital expenses, and hospital profitability. Grounded in the Vroom expectancy theory, the purpose of this qualitative pragmatic inquiry was to explore successful strategies radiology department leaders used to retain employees, improve supply inventory management, and develop ambulatory and virtual services during and after the COVID-19 pandemic. Data were gathered through semistructured interviews with six successful radiology leaders and publicly accessible documents in northern Louisiana. The thematic analysis process developed by Braun and Clarke was employed to analyze the collected data. Through thematic analysis, four key themes were identified: (a) objective analysis: technology adoption and innovation, (b) creative supply management, (c) workforce staffing and retention, and (d) patient outreach and service expansion. A key recommendation is for radiology leaders to implement flexible work schedules to alleviate staff burnout and reduce cross-contamination among radiology personnel. The implications for positive social change include the potential to enhance quality of patient care and improve quality of life for local citizens.
Recommended Citation
Reed, Tameron Shanay, "Effective Leadership Strategies for Sustaining Radiology Departments During and After the COVID-19 Pandemic" (2026). Walden Dissertations and Doctoral Studies. 20554.
https://scholarworks.waldenu.edu/dissertations/20554
