Date of Conferral

9-26-2025

Degree

Doctor of Psychology (Psy.D.)

School

Psychology

Advisor

Miguel Messina

Abstract

This macro analysis examines the leadership effectiveness of a CEO within a nonprofit re-entry organization dedicated to reducing the 36% recidivism rate in a Southwestern U.S. state. The organization serves up to 50 clients recently released from the state prison system, offering housing and support services. The organizations leadership faced imminent closure due to a financial crisis driven by limited funding, high employee turnover, and a lack of community partnerships, allowing for an examination of the CEO’s response to the crisis. The quantitative study includes a review of peer-reviewed literature, assessments based on the Baldrige Framework of Excellence, and interviews with the CEO, staff, management, and clients. The findings reveal key leadership qualities essential for navigating financial crises successfully, emphasizing the avoidance of Destructive Leadership while implementing techniques of Creative funding, strategic resilience, adaptability, and community engagement. This research provides insights into effective organizational leadership in highly consequential environments, or environments of constrained resources. This study provides implications for enhanced sustainability and service delivery in nonprofit management.

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