Date of Conferral

8-13-2025

Degree

Ph.D.

School

Public Policy and Administration

Advisor

Paul Rutledge

Abstract

High turnover among correctional staff is a persistent challenge faced by institutions across the United States. Previous research has identified various factors influencing staff turnover intentions, with perceptions of fairness in the workplace playing a key role. Organizational justice theory offers a valuable framework for understanding how these perceptions influence job satisfaction and organizational commitment—factors linked to lower absenteeism and turnover intentions, as well as improved job performance and work-life balance. However, limited qualitative research has explored how these dynamics shape correctional staff experiences within state correctional facilities. The purpose of this study was to examine how correctional staff in Indiana perceive organizational justice in relation to job satisfaction, organizational commitment, and workplace outcomes. Using a basic qualitative approach, interviews were conducted with nine staff members representing multiple departments. Findings revealed that perceptions of distributive, procedural, and interactional justice were closely related to job satisfaction and commitment. Sixteen themes emerged across these dimensions, illustrating how perceptions of fairness in resource allocation, decision-making, and interpersonal treatment shaped staff attitudes and workplace experiences. The results offer practical guidance for correctional administrators seeking to address justice-related concerns, improve staff retention, and foster safer, more effective work environments. By highlighting the importance of fairness perceptions, this study contributes to positive social change through enhanced institutional stability and improved staff well-being.

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