Date of Conferral
11-11-2024
Degree
Doctor of Nursing Practice (DNP)
School
Nursing
Advisor
Corinne Wheeler
Abstract
In the current healthcare environment, providers care for an increasingly diverse patient population and are challenged with the need for cultural competency skills. Evidence indicates that there are gaps related to cultural competency among healthcare providers across all specialties and settings. This paper describes a staff education project that addressed limited cultural competence skills among nurses and staff at an ambulatory mental health clinic on the East Coast. The purpose of the project was to develop, implement, and evaluate a staff education program on cultural competency. The goal was for participants to become more culturally aware and gain knowledge in cultural competency. The project was developed using the ADDIE framework. A 10-question pre-test and post-test questionnaire was administered to 15 participants to assess if the goal was achieved. The assessment data were analyzed using the Learning Gain percentages formula. Qualitative feedback was collected through a program evaluation survey to evaluate satisfaction with the program. Among the 15 participants, the mean score of correct answers increased from 6.20 to 9.53 resulting in a learning gain of 82.78%. These outcomes suggest that the educational intervention positively impacted the staff’s knowledge about providing culturally competent care. The project supports nursing practice by fostering cultural sensitivity and providing more equitable care for diverse patient populations. It is recommended that additional educational sessions be implemented to improve cultural competence further.
Recommended Citation
Osagie, Mary, "Executive Summary: Staff Education Improving Cultural Competence in Mental Health Providers" (2024). Walden Dissertations and Doctoral Studies. 16622.
https://scholarworks.waldenu.edu/dissertations/16622