Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Deborah Nattress

Abstract

The U.S. construction industry is faced with skilled labor shortages that have made it more challenging, especially amid the COVID-19 pandemic, for project and business managers to meet industry quality standards and complete projects within budget and on time. Grounded in transformational leadership theory, the purpose of this qualitative multiple case study was to explore strategies staffing managers use to hire and retain skilled labor. The data were gathered through semi-structured interviews with six successful staffing managers within the southeastern United States and then analyzed using thematic analysis. The themes that emerged were (a) employee retention, (b) recruitment of skilled labor, (c) mitigation of barriers, (d) effectiveness of strategy, and (e) strategies used to address the skilled labor shortage. A key recommendation for hiring managers is to ensure the advancement of skill labors through the development and continuous application of positive reinforcement. The implications for positive social change include the potential to benefit communities by providing employment and tax revenues.

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