Date of Conferral

2022

Degree

Doctor of Psychology (Psy.D.)

School

Psychology

Advisor

Dr. Kristen Chesser

Abstract

Healthcare organizations are becoming more complex and medical education is constantly evolving in response to healthcare needs. These changes have an impact on community preceptors that supervise and train medical residents. Physicians willing to engage in community-based precepting are decreasing, thereby making it difficult for students to complete medical specializations. The purpose of this qualitative study was to understand the challenges healthcare leaders face when attempting to secure practicums or residencies in urology and otolaryngology. This case study used the Baldrige Excellence Framework as a lens to understand the organization’s functioning within the educational healthcare sector. In-depth, semi-structured interviews were conducted with three senior leaders responsible for securing residencies in urology and otolaryngology. The participants were in leadership roles at the organization and coordinated the educational training of the medical residents. The interviews along with archival organizational data were analyzed and thematically coded using qualitative data analysis software. The findings from the study indicated that preceptor recruitment can be more effective when presented to address health disparities and provide equal access to quality healthcare. Recommendations for healthcare leaders on how to improve procurement strategies and address the gap between the demand and supply for urology and otolaryngology residencies were discussed. The study also highlights how healthcare leaders can maintain established relationships with community preceptors to drive needed positive social change. Providing medical residents with specialized training in their local communities will benefit not only the medical residents, but individuals accessing community healthcare.

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