Date of Conferral

2022

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Meridith Wentz

Abstract

Virtual teams are an emerging trend that provides organizations with a strong competitive advantage; however, some virtual team leaders lack the strategies and skills to mitigate team failure. Virtual team leaders are concerned with team failure because business leaders leading virtual teams experience up to an 80% failure rate. Grounded in transformational leadership theory, the purpose of this qualitative single case study was to explore strategies virtual team leaders use to prevent virtual team failure. The participants were five virtual team leaders from an online learning college in the Bahamas with more than 5 years of experience. Data were gathered from semistructured interviews and company documents. The data were analyzed using the van Kamm method, and three themes emerged: (a) create a model for communication and collaboration, (b) improve on leadership competencies and skills, and (c) create a model for strategic planning for virtual environments. A key recommendation from this study is that leaders should engage virtual team members with effective communication. The implications for positive social change include the potential for leaders to create employment opportunities that give back to communities and help decrease unemployment rates by providing engaging jobs for virtual team members.

Included in

Business Commons

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