Date of Conferral
2022
Degree
Ph.D.
School
Nursing
Advisor
Leslie Hussey
Abstract
Retail health care clinics (RHCCs) were designed to ease the shortage of access to primary care by having nurse practitioners (NPs) provide quality care to patients on a walk-in approach. RHCCs can be stressful work environments and when NPs become dissatisfied, they may leave RHCCs which creates a shortage of primary care access. The purpose of this descriptive study, guided by Herzberg’s dual-factor theory, was to determine if there was a relationship between: (a) challenge/autonomy, and professional growth and job satisfaction among NPs who work at RHCCs and (b) intrapractice partnership/collegiality, professional, social and community interaction, time and benefits and job satisfaction among NPs who work at RHCCs. There were 58 study participants who completed the Misener Nurse Practitioner Job Satisfaction Scale. The results showed a significant relationship between the intrinsic subscales of challenge/autonomy and professional growth (p < .0001) with job satisfaction, with an effect size (d = .17). There was a significant relationship between the extrinsic subscales of intrapractice partnership/collegiality, professional, social, community interaction time, benefits, and job satisfaction, (p < .0001) with an effect size of d = .22. The results can affect positive social change because NPs who experience job satisfaction will provide access to primary health care in RHCCs and experience a more satisfying work environment. Future research includes using a qualitative approach to gain insight into NPs experiences of working at RHCCS and compare groups of NPs who work at RHCCs and control for levels of autonomy when studying job satisfaction.
Recommended Citation
Morrissey, Karen, "Job Satisfaction Among Nurse Practitioners Who Work at Retail Health Care Centers" (2022). Walden Dissertations and Doctoral Studies. 12479.
https://scholarworks.waldenu.edu/dissertations/12479
