Date of Conferral

2021

Degree

Doctor of Nursing Practice (DNP)

School

Nursing

Advisor

Melanie Braswell

Abstract

Bed Management Solutions (BMS) is a bed tracking system that provides real-time data into hospital activities, including admissions, transfers, discharges, bed turnover rates, and processing time frames. When BMS is used appropriately, it has the potential to improve bed turnover rates, reduce stress of clinical staff, improve patient satisfaction, and improve patients’ well-being. Delays in bed turnover times can create overcrowding, extended wait times, bottlenecking, delays in patient care, and significant patient flow problems. The purpose of this DNP project was to develop a staff education program to answer the question if the implementation of an educational training program could improve staff’s knowledge, skill, and practice in the baseline and proper use of BMS. Fox, Mazmanian, and Putnam’s change and learning theory guided and supported this staff education project. A PowerPoint presentation was developed and presented to address the practice-focused question to improve bed turnover times, ultimately improving patient flow. The paired t-test compared pretest and posttest data before and after the training session, indicating a significant improvement in the 17 participants’ knowledge. Pretest (M=67.64, SD=10.91) and posttest (M= 96.47, SD =6.06). The findings indicate the posttest mean of 96.47 (96%) is statistically significantly higher than the pretest mean score of 67.6 (68%). The project has the potential for positive social change due to increased knowledge among staff; it is anticipated that there will be an improvement in the patients’ and their families’ hospital experiences and satisfaction scores. Patients’ wait times will be decreased, and care will be delivered in a timelier manner.

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