Title
Nurse Supervisors and Certified Nursing Assistants: Leadership Characteristics and Job Satisfaction
Files
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Description
Significant costs are associated with turnover among certified nursing assistants (CNAs) in skilled nursing facilities (SNFs), and turnover impacts quality of care for residents of SNFs through disruption of care. The purpose of this study was identification of leadership characteristics of supervisors associated with job satisfaction of CNAs in SNFs. Results indicated that increased levels of trust negatively impact the job satisfaction of the CNAs, whereas increased levels of empowerment increase job satisfaction. These findings may help improve the lives of the workers and increase CNA retention, thus improving the lives of vulnerable members of society through enhanced quality of care.
Publication Date
1-18-2019
City
Tampa, FL
Keywords
Research Symposium
Disciplines
Business Administration, Management, and Operations | Management Sciences and Quantitative Methods
Included in
Business Administration, Management, and Operations Commons, Management Sciences and Quantitative Methods Commons
