Date of Conferral

2021

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Brenda Jack

Abstract

Excessive project failure rates result in billions of dollars in wasted resources annually. Information technology (IT) businesses lose competitive advantage when leaders fail to utilize project portfolio management (PPM) initiatives to improve performance and increase consumer value. Grounded in the project portfolio management theory, the purpose of this qualitative multiple case study was to explore strategies some project management offices (PMO) IT project leaders use to manage projects successfully in the information technology industry. The participants were 5 IT project leaders within the Northeastern region of the United States who successfully manage information technology projects. Data were collected using semistructured interviews, transcribed, and analyzed using thematic analysis. Seven themes were identified: (a) identification of objectives and desired outcomes, (b) appointing the team, (c) planning and strategizing, (d) stimulating teamwork, (e) keeping close communication throughout the project, (f) developing best practices, and (g) supervision and monitoring. A key recommendation includes project leaders fully understanding the objectives and desired outcomes of a particular project better to mitigate any potential issues or risks to the effort. The implications for positive social change include potentially increasing profitability, positively impact employment and economic growth.

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