Date of Conferral
2020
Degree
Doctor of Business Administration (D.B.A.)
School
Management
Advisor
Janice K. Garfield
Abstract
AbstractLeaders of nonprofit organizations lack strategies to identify and implement meaningful measurements to secure funding from their stakeholders. Nonprofit leaders who continue to face challenges with securing funding might fail to achieve their organization's missions. Grounded in the stakeholder theory and the Juran trilogy, the purpose of this qualitative single case study was to explore strategies three senior business leaders of a nonprofit organization in the mid-Atlantic region of the United States used to secure funding from their stakeholders. Data were collected from semistructured interviews, documents from the nonprofit organization, and public sources. Using Yin's 5-step thematic analysis process to analyze the data, three themes emerged: meaningful measurements, employee engagement, and stakeholder demands. A key recommendation is that nonprofit leaders develop and maintain a performance measurement system that encompasses key performance indicators. A performance measurement system and funding by stakeholders could result in positive social change by providing effective and additional community programs and services within the mid-Atlantic region and additional revenue for the nonprofit leaders to continue to provide needed programs within the community.
Recommended Citation
Dillard, Michael, "Strategies to Identify and Implement Meaningful Measurements for Nonprofit Organizations" (2020). Walden Dissertations and Doctoral Studies. 9722.
https://scholarworks.waldenu.edu/dissertations/9722
