Date of Conferral

2020

Date of Award

2020

Degree

Doctor of Healthcare Administration (D.H.A.)

School

Health Services

Advisor

Dr. Cheryl Cullen

Abstract

Workplace bullying (WPB) among registered nurses (RNs) in all forms has been a continual issue among nurses and healthcare professionals for decades. Among nurses, it is a healthcare administrative issue, as it increases the number of days RNs are absent from work, which, in turn, may result in short staffing and reduce the quality of care. Its psychological effects can lead to higher rates of absenteeism and reduce the quality of care. The purpose of this quantitative study was to use secondary data to inform healthcare administrators on the impact, if any, that WPB has on registered nurses (RN) and the number of days they are absent from work. Negative social interactions and environmental situations may lead to WPB and high absenteeism. As reported to the Bureau of Labor Statistics, the dependent variable, WPB, and independent variables (length of time in position, days absent from work, day of week, time of day, gender, and race) determined whether a relationship existed. A panel regression analysis was done to accept or reject the null hypothesis. RQ1 results indicated a relationship between RNs who experienced WPB/violence and days absent from work in the Tri-State area from 2015 to 2018; RQ2 results indicated no relationship between RNs who experienced WPB/violence and length of time in position, day of week, time of day, gender, and race in the Tri-State area from 2015 to 2018. These results provide a foundation for future studies to help reduce WPB. The impact of positive social change may provide additional information to improve WPB reporting both in healthcare organizations and to governmental agencies like Occupational Safety and Health Administration and Bureau of Labor Statistics.

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