Date of Conferral

2020

Degree

Ph.D.

School

Management

Advisor

Carol Wells

Abstract

Employee engagement is vital to the success of organizations. Employee disengagement continues to contribute to organizational failure. The purpose of this phenomenological study was to identify and report millennials different perspectives of employee engagement by exploring the research question. The central research question dealt with the lived experiences of millennials about employee engagement in the United States. The study sample consisted of 25 participants with at least 3 years of working experience in the United States. The data collection process consisted of semistructured interviews with participants of the millennial generation. Data analysis included coding of descriptive words by means of constant comparative method. The core findings and the gap both indicated that millennials are clearly redefining the accountability to employee engagement. Although there are many factors that impact employee engagement, the participants emphasized the significance of building engagement strategies that will empower them to have an impact and a sense of purpose, provide the opportunity to be creative, allow them to share new ideas with their organizations, and fulfil a desire to have some levels of excitement, passion, and motivation toward work. Applying engagement strategies that can continually assess and take advantage of opportunities to minimize disengaged employees will promote a positive workplace culture where millennials can feel a sense of value, high morale, be able to put their knowledge to use, and have a meaningful and creative job will strengthen employee relations and increase employee productivity. The results of this study will interject positive social change by reinforcing workplace engagement that which will strengthen organizations, societies, and thereby advance the well-being of families and communities.

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