Date of Conferral

2020

Degree

Ph.D.

School

Management

Advisor

Carol Wells

Abstract

Project managers working in post-war Liberia from 2006 to 2020 have been struggling to reduce project failure rates due to ineffective project management strategies. This case study included the Delphi technique to explore strategies that project managers working in post-war Liberia's Ministry of Education may use to reduce project failure rates. The study addressed use of knowledge management principles in post-war project management. The resource-based view and knowledge-based view of organizations provided the conceptual framework. The purposeful international sample consisted of 20 project managers working with international organizations registered with Liberia's Ministry of Finance and Development Planning and affiliated with the Ministry of Education. Data were collected from a focus group discussion with four expert project managers on Skype and from email surveys with 16 expert project managers. Data analysis involved thematic classification of responses by the expert project managers. Participants recommended nine themes as strategies for reducing project failure rates within the post-war context: strengthen technical capacities of project teams; ensure financial compliance and accountability; ensure effective and efficient project implementation, monitoring, and evaluation; ensure effective donor-partner coordination; effective communication skills; knowledge-sharing skills; sector-specific technical knowledge; communicate project goals, objectives, and resources needed to accomplish objectives; and network and collaborate with project stakeholders to review project progress. Project managers may integrate recommended strategies into post-war project planning, implementation, monitoring, and evaluation to reduce project failure rates.

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