Date of Conferral
2020
Degree
Doctor of Nursing Practice (DNP)
School
Nursing
Advisor
Mary Verklan
Abstract
Management and reduction of work stress is important in promoting nurses' well'being. Understanding how to decrease stress levels may allow nurses to provide better care, improve patient outcomes, and experience increased job satisfaction. The focus of this project was to empower psychiatric nurses to manage work-related stress and decrease callouts and absenteeism. Person-environment fit theory, job demand-control (support) theory, the job demands-resources model, and the effort-reward imbalance model were used to inform the project. Pretest and posttest data were collected from 61 nurses using the Perceived Stress Scale. Deidentified retrospective and prospective data of the number of callouts were also obtained from the nursing administrative office. The educational intervention was a stress management program used to reduce stress, improve employee well-being, and improve patient outcomes. After the educational intervention, the number of nurse callouts per month decreased from 253 to 51. The t-test showed that the stress mean score before and after educational intervention was 33.57 and 17.80 respectively, and the number of callouts before and after the educational intervention was 3.87 and 0.84 respectively which is a statistically significant difference. The use of effective stress management practices can translate into more positive nursing experiences for the nurse and patient, thereby promoting a better life balance among psychiatric nurses, enhancing their well-being, and improving the quality of patient care.
Recommended Citation
Njume, Prisca, "Assisting Psychiatric Nurses in Managing Work Stress and Decreasing Callouts and Absenteeism" (2020). Walden Dissertations and Doctoral Studies. 9418.
https://scholarworks.waldenu.edu/dissertations/9418
