Date of Conferral

2020

Degree

Doctor of Social Work (DSW)

School

Social Work

Advisor

Bernadette C. Marson

Abstract

The United States is facing an increasing number of refugees and asylees who resettled and were forced to migrate from their countries of origin. In the United States, social service professionals and social workers of resettlement agencies are responsible for the program enrollment and follow-up with newly arrived refugees. Hence, there is a huge learning curve for these individuals. Although a substantial number of refugees are linked to appropriate resources, many are neglected and are unable to sustain themselves. This action research was based upon family systems theory. Integrative techniques used by social workers were explored. The information was subjective, qualitative research used to uncover the trends of social work practice with refugee migration. A focus group was conducted, consisting of 8 social workers. Participants were recruited by email, telephone calls, and face-to-face contact. The focus group participants unanimously agreed their efforts for compliance in integration services were adequate. They all agreed that the lack of literacy in the refugee’s first language made the integration services difficult; however, the services for education, employment, housing, healthcare, and advocacy were visible. The findings may be used to assist refugee service organizations in selecting appropriate staff for their refugee programs and for staff development.

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