Date of Conferral

2020

Degree

Doctor of Information Technology (D.I.T.)

School

Information Systems and Technology

Advisor

Dr. Steven Case

Abstract

Inadequate information technology (IT) disaster recovery planning (DRP) by nonprofit organizations could lead to organizational failure post-large-scale natural disasters. Without proper funding and planning, organizations may not be able to withstand the effects of a natural disaster resulting in the closure and the community losing a critical need service. Grounded in resilience theory, the purpose of this qualitative multiple case study was to explore strategies utilized by Florida-based nonprofit organization technology managers to adopt and implement an IT DRP to aid in post-natural disaster recovery efforts. The data collection included interviews with 5 IT managers and reviews of 4 business continuity plans, 5 IT disaster recovery plans, and 1 hurricane specific plan. Inductive analysis was used for coding, triangulation, and the identification of themes. The primary themes include managers are relying on their existing knowledge, more plan testing and training is required, and the critical staff includes everyone. The findings, as presented in this study, indicate that managers are using basic knowledge to create plans; there is a limited amount of testing and training, and organizations need everyone to help with recovery. The implications for positive social change include the potential to identify gaps in overall preparedness, which may pave the way for creating an IT DRP framework specific for nonprofit organizations.

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