Date of Conferral

2020

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Dr. Mohamad Hammoud

Abstract

Health care organizations incur high costs because of the increase in voluntary turnover of nursing staff. Grounded in the social exchange theory, the purpose of this qualitative single case study was to explore strategies to reduce the voluntary turnover of bedside nurses. The participants comprised 6 senior health care leaders in the southeastern United States who successfully implemented strategies to reduce bedside nurses’ voluntary turnover. Data were collected from face-to-face, semistructured interviews, member checking interview summaries, reflexive journal notes, and reviewing the available digital documentation from the health care system’s websites. Data were analyzed using thematic analysis. Three themes emerged: job satisfaction, financial compensation, and effective communication. The findings indicated that implementing successful retention strategies to reduce bedside nurses’ voluntary turnover is critical to health care organizational success. A key recommendation includes improving the quality of patient care by taking advantage of the diversity among bedside nurses and creating an environment where respect and appreciation for the bedside nurses’ differences are effectively communicated. The implications for a positive social change include the potential for patients to receive adequate health services due to health care organizations retaining qualified bedside nurses’ through effective retention strategies.

Included in

Business Commons

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