Date of Conferral

2020

Degree

Doctor of Information Technology (D.I.T.)

School

Information Systems and Technology

Advisor

Gary Griffith

Abstract

Cloud computing adoption rates have not grown commensurate with several well-known and substantially tangible benefits such as horizontal distribution and reduced cost, the latter both in terms of infrastructure and specialized personnel. The lack of adoption presents a challenge to both service providers from a sales perspective and service consumers from a usability focus. The purpose of this quantitative correlational study utilizing the technological, organizational, and environmental framework was to examine the relationship between shared technology (ST), malicious insiders (MI), account hijacking, data leakage, data protection, service partner trust (SP), regulatory concerns and the key decision-makers intention to adopt cloud computing. Additionally, the modifiers of firm size and scope were applied to verify any correlative impact. Data were analyzed from 261 participants all executive technology decision-makers across a diverse field of firms in the United States. The binary logistic regression analysis showed that ST, MI, and SP were all significant predictors X2(9, N = 261) = 227.055, p <.001. A key recommendation is that providers should focus on the three primary areas of concern (ST, MI, and SP) for decision-makers, emphasizing mitigation, communication, and education to foster trust in the cloud paradigm, promoting greater adoption. The implication for social change includes the potential for greater adoption of cloud computing, thus providing enterprise-class operations to nonprofit and social agencies that may otherwise be unable to provide these services to their communities.

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