Date of Conferral

2020

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Isabel Wan

Abstract

Ineffective leadership and excessive direct home healthcare workers’ intent to resign may decrease home healthcare worker satisfaction, increase workplace accidents, and hinder the quality of patient home healthcare. Home healthcare leaders have a problem of retaining direct home healthcare workers and can benefit from comprehending the factors that enhance leadership and mitigate the turnover of home healthcare workers. Grounded in transformational leadership theory, the purpose of this quantitative correlational study was to examine the relationship between the perception of transformational leadership behaviors and direct care intent to resign. The population consisted of direct home healthcare workers who reported to frontline managers in West Virginia. Ninety-seven direct home healthcare workers completed the Multifactor Leadership Questionnaire 5-X Short Form and the Michigan Organizational Assessment Questionnaire. Data were analyzed using multiple linear regression. The results of the model as a whole to predict intent to quit were not significant, F(5, 91) = 1.675, p = .149, R2 = .084. A key recommendation is that transformational leaders leverage their charisma to enhance positive communication with employees to reduce the intent to resign. Implications for social change include the potential for direct home healthcare leaders to spend more time promoting healthier patients, contributing to employee and patient wellness, and improving operational effectiveness, which might mitigate the cost of patient home care.

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