Date of Conferral
2020
Degree
Doctor of Business Administration (D.B.A.)
School
Information Systems and Technology
Advisor
Elisabeth Musil
Abstract
Information technology leaders with limited digitization strategies are less profitable than competitors in the same industry. Without digital strategies, information technology leaders suffer from manual business processes, which results in losing business opportunities. Grounded in general systems theory, the purpose of this multiple case study was to explore the strategies that 10 IT leaders used to transform business processes digitally at four different organizations in Ireland. Data were collected using semistructured face-to-face interviews. The second data source was organizational digitization documents. The 3 themes that emerged from thematic analysis were (a) strong digital leadership competencies, (b) digitally aligned with the business vision, and (c) the why of the digital transformation. A recommendation for information technology leaders includes the development of a strategic digital transformation plan that proactively provides technological solutions to digitize business processes. The social implications include potentially increasing economic opportunities, generating more jobs in the local communities, and encouraging the development of individuals' technological skills.
Recommended Citation
AbdelMoneim, Mohamed, "Strategies to Digitize Business Processes" (2020). Walden Dissertations and Doctoral Studies. 8825.
https://scholarworks.waldenu.edu/dissertations/8825
