Date of Conferral

2017

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Robert A. Miller

Abstract

Organizational change is necessary for businesses to survive and prosper. One of the main reasons organizational change is unsuccessful is the inadequate leadership style used by business leaders. The purpose of this multiple case study was to explore leadership strategies business leaders used to manage change. The target population comprised a purposeful sample of 15 business leaders from various businesses located in the metropolitan area of Southern California. The conceptual framework for this study was the transformational leadership theory, which holds that leaders can use inspiration and motivation to inspire employees, especially during times of organizational change. A pilot study confirmed that all research questions were relevant to the research topic. Data were collected through face-to-face semistructured interviews and company document reviews. Data analysis included identifying relevant themes using a thematic approach to pinpoint, record, and examine patterns. Data were compared during each phase of the data collection process, revealing themes of managing employee's needs, mentoring/training programs, motivation, influence, and communication. Member checking was used to validate themes and strengthen the trustworthiness of the interpretations. The results from this study may assist business leaders in facilitating organizational change. The implications for positive social change include the potential to contribute to job growth and employee prosperity in local communities.

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