Date of Conferral

4-15-2026

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Walter McCollum

Abstract

Many small and medium-sized enterprise (SME) leaders in Grenada struggle to implement digital technologies effectively, which limits business sustainability, competitive advantage, and scalability. This issue is particularly concerning for SME leaders, as ineffective digital implementation threatens business survival, workforce stability, and economic resilience in small island developing states (SIDS). Grounded in a composite conceptual framework integrating the technology–organization–environment framework and dynamic capabilities theory, the purpose of this qualitative pragmatic inquiry was to explore strategies SME leaders in Grenada used to implement digital technologies to achieve sustainability, competitive advantage, and scalability. The participants were six SME leaders in Grenada with at least 3 years of successful digital implementation experience. Data were collected using semistructured interviews and a review of publicly available documents. Through thematic analysis, four themes were identified: (a) strategic leadership and governance alignment; (b) financial discipline and strategic resource optimization; (c) organizational culture, human capability, and adaptive change; and (d) technology infrastructure, cybersecurity, and process integration. A key recommendation is that SME leaders institutionalize digital governance practices that integrate financial planning, workforce capability development, and phased technology adoption aligned with strategic objectives. The implications for positive social change include the potential to strengthen SME sustainability, enhance job stability for employees, improve digital inclusion among underserved business communities, and support broader economic resilience in Grenada and other SIDS.

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