Date of Conferral
12-30-2025
Date of Award
December 2025
Degree
Doctor of Public Administration (D.P.A)
School
Management
Advisor
Dr. Betsy Macht
Abstract
Supply chain disruptions can impact the operational capability of small restaurant businesses, thereby affecting their financial health. Some small restaurant supply chain managers lack effective strategies to manage supply chain disruptions. Grounded in Oliver and Webber’s supply chain management theory, the purpose of this qualitative pragmatic inquiry was to explore strategies small restaurant supply chain managers use to manage supply chain disruptions. The participants were 10 small restaurant supply chain managers located in Baltimore who effectively mitigated the effects of at least one significant supply chain disruption. Data were collected using semistructured interviews and publicly available documents and reports. Through thematic analysis, three themes were identified: (a) employ resource and operational management, (b) apply procurement flexibility, and (c) maintain relationships and communication channels. A key recommendation for small restaurant supply chain managers is to employ proactive, relationship-driven, and flexible supply chain strategies to reduce disruptions in businesses. The implications for positive social change include the potential for small business owners and local policymakers to implement these strategies to improve supply chain resilience and reduce operational disruptions.
Recommended Citation
Hassan, Aminu, "Strategies to Mitigate Supply Chain Disruptions in Small Restaurant Business" (2025). Walden Dissertations and Doctoral Studies. 18926.
https://scholarworks.waldenu.edu/dissertations/18926
