Date of Conferral
11-18-2025
Date of Award
November 2025
Degree
Doctor of Public Administration (D.P.A)
School
Business Administration
Advisor
Walter McCollum
Abstract
Human resource (HR) leaders in medium- to large-sized organizations across the Northeast United States continue to experience challenges when adopting advanced HR technologies, including artificial intelligence, virtual reality, blockchain, and cloud-based systems. HR leaders are concerned about employee resistance to change, limited training resources, and financial constraints, which hinder employee engagement and operational efficiency. Grounded in diffusion of innovations theory, the purpose of this qualitative pragmatic inquiry was to explore the strategies HR leaders implement to successfully integrate advanced HR technologies while maintaining workforce engagement and performance. The participants included six HR leaders from diverse industries with successful experience in adopting HR technology strategies. Data were collected through semistructured interviews and analyzed using Braun and Clarke’s six-step thematic analysis process. Four key themes emerged: (a) leadership commitment and strategic alignment, (b) employee engagement and training, (c) overcoming resistance to change, and (d) technology usability and compatibility. The primary recommendation for HR leaders is to create structured, employee-centered adoption plans that align with organizational goals and promote system usability. The implications for positive social change include the potential to strengthen workforce development, support sustainable employment, and foster inclusive workplace practices that encourage employees and the communities they serve.
Recommended Citation
Franklin, Darnetta P., "Integrating Successful Advanced Technology Adoption Strategies in Organizational Human Resource Management" (2025). Walden Dissertations and Doctoral Studies. 18614.
https://scholarworks.waldenu.edu/dissertations/18614
