Date of Conferral

10-16-2025

Degree

Doctor of Public Administration (D.P.A)

School

Public Policy and Administration

Advisor

Gerald Regier

Abstract

The decline in volunteer engagement within nonprofit organizations poses a significant challenge, particularly in youth sports where volunteer support is essential to program success. The purpose of this quantitative study was to examine the organizational factors that influenced volunteer motivation and satisfaction in a youth sports nonprofit. The practice focused research question for the study was: what factors within the organization either motivate or demotivate current individuals to volunteer in youth sports? Guided by Herzberg’s two-factor theory and self-determination theory, the study utilized the Modified Volunteer Functions Inventory for Sports survey to collect responses from 21 coaches and board members. Data were analyzed using descriptive statistics and multiple linear regression. Results showed that intrinsic motivators, including achievement, interpersonal relationships, and a sense of purpose, were most influential, while extrinsic motivators such as career advancement and networking were less important. The findings revealed that organizational support positively predicted satisfaction, while superficial recognition negatively influenced it, highlighting the need for authentic acknowledgement of contributions. Based on these findings, a volunteer engagement strategy was developed, offering actionable recommendation to strengthen recruitment, retention, and overall engagement. Implications for public administration included evidence-based approaches to improve volunteer management and organizational sustainability. Positive social change may be achieved through more stable volunteer programs, enhanced youth development opportunities, and stronger community connections.

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