Date of Conferral

9-26-2025

Degree

Doctor of Public Administration (D.P.A)

School

Public Policy and Administration

Advisor

Raj Singh

Abstract

Mental and developmental health challenges remained a significant concern in one Maryland county. The Maryland Governor’s Office for Children (GOC) funds and supports the Local Care Team (LCT). Participation remains low, indicating a lack of community awareness. The purpose of this study was to explore the awareness of LCT services and strategies to improve outreach, interagency coordination, and communication to increase service use. The research question was: What is the Level of Awareness of County Services in Maryland Offered by a Local Care Team to Youth with Developmental Disabilities and Mental Illness? Guided by the person-centered care (PCC) model, evidence was collected through semi-structured interviews with 12 county agency staff members. Data was analyzed through coding and categorization to identify themes related to awareness and communication. It was found that there was inconsistent knowledge of the LCT, with some staff unaware of its purpose or referral process. Participants recommended stronger outreach, regular cross-agency meetings, and clearer communication tools. The recommendations included improving the county’s outreach plan, updating referral procedures, and implementing policy changes to strengthen partnerships. Implications for public administration include enhanced collaboration, more efficient use of resources, and improved access for families. Positive social change may result through greater awareness and utilization of LCT services, leading to stronger support for youth and better outcomes for families in the community.

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