Date of Conferral
9-19-2025
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Carol-Anne Faint
Abstract
Addressing employee turnover and boosting retention are major challenges for companies looking to achieve long-term success. Project managers are crucial in tackling this issue, as high turnover can undermine team performance and increase operational costs. Grounded in Herzberg’s two factor theory, the purpose of this qualitative case study was to explore strategies that some project managers use to reduce high employee turnover. The participants included six project managers in Mississippi who had an active role in using strategies to increase employee retention. Data were collected using semistructured interviews, organizational documentation, and research statistics. Thematic analysis identified six key strategies: (a) communication and feedback, (b) compensation and rewards, (c) employee development and training, (d) employee engagement and satisfaction, (e) employee retention and turnover, and (f) strengthening leadership. A key recommendation was that consistent communication and feedback were foundational to successful retention efforts. The implications for positive social change include the potential for project managers to implement retention strategies that may decrease unemployment, increase consumer spending power, and strengthen community economic sustainability.
Recommended Citation
Moncure, Jeanette L., "Strategies Managers Use to Improve Employee Retention" (2025). Walden Dissertations and Doctoral Studies. 18430.
https://scholarworks.waldenu.edu/dissertations/18430
