Date of Conferral

9-19-2025

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Mary Daniels

Abstract

Excess turnover of personnel threatens organizational viability and long-term success. Human resource leaders need to develop strategies to increase employee retention. Grounded in Herzberg’s two-factor and Maslow’s hierarchy of needs theories, the purpose of this qualitative pragmatic inquiry was to explore and identify successful employee retention strategies employed by human resource leaders to mitigate employee turnover. Data were collected from human resources managers using semistructured interviews and public data from companies’ websites. Through thematic analysis, four themes emerged: (a) job assignment, (b) employee feedback, (c) employee benefits, and (d) training, growth, and development. A key recommendation is for human resource managers to focus on employee training development and growth opportunities while encouraging an excellent work–life balance. The implications for positive social change include the potential for human resource leaders to retain employees and create new job opportunities, thereby enhancing community wealth, improving living standards, and reducing poverty.

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