Date of Conferral

7-24-2025

Degree

Doctor of Nursing Practice (DNP)

School

Nursing

Advisor

Mattie Burton

Abstract

This staff education project focused on educating staff to use the teach-back method to decrease congestive heart failure (CHF) readmissions. It is essential to address this issue within the context of nursing practice because CHF patients have left the hospital without adequate knowledge of their care plans, which compromised their self-care and increased their chances of returning to the hospital. This project employed the teach-back method, which is an effective communication process involving the patient reiterating what the staff has told them. The practice-focused question which guided the project was: For staff in an acute care hospital, will evidence-based training on the teach-back method increase knowledge toward improving patient education to decrease CHF readmissions. The purpose of the project was to increase the staff’s knowledge of the teach-back method and thus improve patient outcomes by delivering training sessions for the staff. The analytical strategies used were simple descriptive statistics. Results showed a 35% increase between pre- and post-training. This project had implications for progressing nursing practice, reducing disparity, and improving interaction in practice environments. However, there were challenges while implementing the training, such as the availability of staff attending training and a short follow-up period. It is recommended that the teach-back method be considered in clinical care as a tool to enhance patient teaching. This method also has implications for nursing practice and social change by enhancing communication, supporting education, and empowering nurses in delivering high-quality, patient-centered care. This education project addressed health literacy, language, and cultural differences barriers, promoting more equitable care.

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