Date of Conferral
6-13-2025
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Walter McCollum
Abstract
The lack of employee engagement negatively impacts organizations through revenue loss, poor productivity, and toxic cultures. Purchasing managers are concerned with decreased employee engagement as it negatively impacts productivity and revenue. Grounded in situational leadership theory, the purpose of this qualitative pragmatic inquiry was to explore strategies purchasing managers use to increase engagement and productivity. The participants were six managers who have been successful in implementing strategies to increase employee engagement. Data were collected using semistructured interviews. Through thematic analysis, three key themes were identified: (a) communication, (b) leadership styles, and (c) culture. A key recommendation is for purchasing managers to craft a well-developed communication strategy, ensuring consistent, clear, concise, and timely communications that allow opportunities for employee feedback. The implications for positive social change include the potential to provide increased engagement training and increased volunteerism and philanthropy opportunities and supporting the local community workforce.
Recommended Citation
Sewell Hall, Winona L., "Employee Engagement Strategies for Purchasing Managers" (2025). Walden Dissertations and Doctoral Studies. 17948.
https://scholarworks.waldenu.edu/dissertations/17948
