Date of Conferral

6-4-2025

Date of Award

June 2025

Degree

Ph.D.

School

Criminal Justice

Advisor

Gregory Campbell

Abstract

The problem this quantitative study addressed was police officers’ willingness to use organizational help-seeking interventions and rely on organizational support to mitigate operational and organizational stress. Previous literature discussed how officers engaged in different maladaptive coping behaviors as a result of work related stressor or low well-being, divorce, depression, prescription drug abuse, alcoholism, and suicide. The purpose of this quantitative correlational cross-sectional study was to examine the relationship between emotional intelligence and well-being among law enforcement agents and examine agents’ willingness to use organizational-based intervention services. The organizational support theory and the social exchange theory provided the theoretical framework for the study. The gap in the literature my study addressed was the relationship between EI and NYPD officers well-being as it relates to willingness to use available organizational help-seeking interventions resources. Survey data were collected from 125b participants who were granted access to the Law Enforcement Questionnaire. Results of regression analyses indicated that police officers with high emotional intelligence were associated with better well-being. Emotional intelligence and willingness to use organizational support resources were also significant findings among police officers. As an implication for social change, findings may support the use of stress intervention programs by reassuring police officers’confidentiality, which may reduce the feelings of stigma for seeking counseling.

Included in

Criminology Commons

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