Date of Conferral

5-21-2025

Date of Award

May 2025

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Inez Black

Abstract

Federal leaders are concerned about rising turnover intentions and low job satisfaction among employees, particularly in relation to diversity, equity, inclusion, and accessibility (DEIA) issues. These challenges pose a threat to organizational stability, reduce productivity, and hinder the federal government’s ability to retain diverse talent and fulfill its mission effectively. Grounded in Frederick Herzberg's two-factor theory, the purpose of this quantitative ex post facto correlational study was to examine the relationship between job satisfaction, DEIA issues, and turnover intention within federal agencies. The participants were 254 federal employees who completed the 2023 Federal Employee Viewpoint Survey. The results of the multinomial logistic regression were significant, χ² (6) = 155.796, p < .001. In the final model, one predictor, idealized influence, was significantly correlated with the outcome, χ² (4) = 188.362, p < .001. The other predictor did not significantly enhance the model's predictive power, χ² (4) = 129.332, p = .340, suggesting that DEIA issues are not meaningful predictors of the outcome. A key recommendation is to focus on job satisfaction, as it is an important factor, while DEIA issues do not have significant impact on the model's fit. The implications for positive social change include the potential for organizational leaders and policymakers to implement strategies and initiatives that foster a more equitable workplace, enhance job satisfaction, and reduce employee turnover, thereby supporting both employee well-being and the broader community.

Download

Share

 
COinS