Date of Conferral
5-8-2025
Date of Award
May 2025
Degree
Doctor of Psychology (Psy.D.)
School
Psychology
Advisor
Kristen Glover
Abstract
This case study examines the influence of leadership styles on employee retention and performance in medication-assisted treatment (MAT) facilities located in the southeastern United States, with a focus on facilities treating patients with severe opioid use disorder (F11.20). Using the Baldrige Excellence Framework, the study explores how different leadership approaches impact the work environment, employee satisfaction, and retention. Data were collected through semi structured interviews with six clinic directors, one regional clinical supervisor, and one regional director, as well as a review of organizational archival records and a literature review. The analysis revealed several key findings: (a) staff licensure requirements are limited to nursing staff, (b) leadership positions are determined based on clinic needs, (c) clinical staff require specialized training and guidance upon entering their roles, and (d) evaluating leadership styles for effectiveness in relation to staff engagement and retention is necessary. The results highlight that transformational, servant, and supportive leadership styles contribute to improved employee satisfaction and retention. Furthermore, the study emphasizes the need for specialized training programs tailored to the unique demands of MAT settings. Identifying and implementing effective leadership approaches is crucial for fostering social change, stability, and success in MAT treatment, ultimately benefiting both staff and patients.
Recommended Citation
TIMS, CHAUNCEY Manique, "Examining the Relationship between Leadership Styles, Staff Performance, and Staff Retention in Medication-Assisted Treatment" (2025). Walden Dissertations and Doctoral Studies. 17726.
https://scholarworks.waldenu.edu/dissertations/17726
