Date of Conferral
4-7-2025
Date of Award
April 2025
Degree
Doctor of Business Administration (D.B.A.)
School
Management
Advisor
Franz Gottleib
Abstract
Job satisfaction within virtual teams is a significant challenge for many corporations, affecting goal achievement, retention, and performance. Some managers of medium to large companies lack strategies for the engagement of virtual team members to ensure job satisfaction. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative, multiple case study was to explore effective engagement strategies that some managers of medium and large companies use to increase job satisfaction within virtual teams. Participants included five upper-level managers from five companies who were successful in managing engagement strategies in virtual teams. Thematic analysis revealed three major themes: continuous communication with innovative technology, leadership styles, and online work culture. A key recommendation for business leaders is to use a plethora of engaging applications and collaborative tools for continuous engagement. The implications for positive social change include the potential for business leaders to enhance job satisfaction, leading to higher employee retention and sustained community support through tax-generated revenues.
Recommended Citation
Ramphal, Judy R., "Effective Engagement Strategies for Management to Increase Job Satisfaction Within Virtual Teams" (2025). Walden Dissertations and Doctoral Studies. 17572.
https://scholarworks.waldenu.edu/dissertations/17572
