Date of Conferral

10-24-2024

Degree

Doctor of Psychology (Psy.D.)

School

Psychology

Advisor

Kristen Chesser

Abstract

The global mental health landscape is currently facing a significant crisis, characterized by an unprecedented surge in patient demand and a concurrent shortage of therapists. This imbalance has led to overwhelmed mental health facilities, prolonged access and wait times for patients, and diminished quality of care. Several factors contribute to this crisis, including the increased prevalence of mental health issues exacerbated by the COVID-19 pandemic, the ongoing stigma surrounding mental health treatment, and systemic problems, such as the lack of training programs, leaders not feeling supported, and low retention rates. This study explored significant burnout levels among women behavioral health leaders, primarily driven by high workloads, emotional demands, and a lack of presence from executive leadership. Six female behavioral health leaders were recruited from a behavioral health department at a large mental health organization to examine their experiences in leadership. The behavioral health leaders consisted of two regional directors, two behavioral health managers, and two lead psychotherapists. The findings of this study reveal that addressing burnout amongst women requires institutional change such as offering flexible work schedules to encourage work-life balance and promote autonomy. The implications for social change include promoting a healthy work environment, normalizing self-care in high-stress environments, and creating policies that prioritize mental well-being. Addressing burnout, organizations can retain talented women leaders, improve job satisfaction, and enhance the overall quality of care in the behavioral health sector.

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