Date of Conferral

10-14-2024

Degree

Doctor of Business Administration (D.B.A.)

School

Management

Advisor

Inez Black

Abstract

In the supply chain industry, threats such as hacking, data pilfering, ransomware, and fraud can result in significant financial losses and undermine stakeholder trust, further magnifying the economic impact and complicating recovery efforts. Financial administrators must understand and implement internal oversight strategies to protect against threats. Grounded in routine activity theory, the purpose of this qualitative pragmatic inquiry was to identify and explore effective internal control strategies that financial administrators use in the supply chain industry within the southeastern United States that shorten the discovery timeframe between theft and discovery. The participants consisted of 10 supply chain industry financial administrators in the southeastern region of the United States. Data were collected using semistructured interviews and reviews of publicly available financial statements. Three themes emerged from thematic analysis: (a) technological tools, (b) human resource processes, and (c) policies and procedures. A key recommendation is for supply chain financial administrators to include technological systems that provide robust access controls, inventory monitoring, and data analytics. The implications for positive social change include that providing solutions and strategies to circumvent fraudulent activities strengthens the economy and cost stabilization as well as increases consumer confidence.

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