Date of Conferral

8-5-2024

Date of Award

August 2024

Degree

Doctor of Business Administration (D.B.A.)

School

Information Systems and Technology

Advisor

Warren Lesser

Abstract

The healthcare industry has been a rapidly growing target for data breach incidents. Data security is essential to health information managers (HIMs) because of their responsibility to safeguard health data and prevent cyberattacks affecting clinical operations. Grounded in the conceptual framework of the unified information security policy compliance model, the purpose of this qualitative pragmatic inquiry was to explore effective strategies by six HIMs who successfully implemented effective cybersecurity strategies in their organizations. Data were collected from semistructured interviews and public sources of information. Thematic analysis revealed three major themes: (a) differences in HIMs’ approaches to data security; (b) human factors, overcoming challenges and achieving engagement; and (c) selecting the right components of data protection strategies. A key recommendation is for HIMs to create committees to review internal reporting systems continuously. The implications for positive social change include the potential to protect patients’ privacy, prevent fraudulent acts against healthcare providers and organizations, and preserve the personal self-worth and dignity of local community citizens.

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