Date of Conferral

7-26-2024

Date of Award

July 2024

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

William Stokes

Abstract

Globally, economic downturns affect the performance and survival of financial institutions. Fund managers are concerned with economic downturns, as some funds will succumb to the financial challenges. Grounded in the balanced scorecard framework, the purpose of this qualitative multiple-case study was to explore the strategies that managers of some fund management companies in Ghana use to remain in business during financial downturns. The participants were nine managers from three fund management companies that used successful strategies to withstand challenges in the financial sector. Data were collected using semi-structured interviews and a review of company websites and publicly available brochures. Through thematic analysis, five themes were identified: (a) adequate preparation, (b) customer relation and communication, (c) corporate governance structure and regulation, (d) cost control, and (e) diversification. A key recommendation is for fund managers to keep customers well-informed and engaged during challenging periods. The implication for positive social change includes the potential for business sustainability, resulting in more employment opportunities for people in the community. Employment opportunities may increase tax revenue for the government and result in an improved standard of living.

Included in

Finance Commons

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