Date of Conferral

6-25-2024

Date of Award

June 2024

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Patsy Kasen

Abstract

Supply chain disruption has the potential for adverse business outcomes. In manufacturing facility settings, leaders are concerned that supply chain disruption decreases the quality of productivity and profitability. Grounded in dynamic capability theory, the purpose of this qualitative pragmatic inquiry was to explore strategies leaders used to mitigate supply chain disruptions. The participants were six supply chain leaders from three manufacturing facilities located in Mexico who mitigated supply chain disruption. Data were collected using semistructured interviews and public records. Through thematic analysis, four themes were identified: (a) cultural differences, (b) communication, (c) organizational structures, and (d) disciplines. A key recommendation is for supply chain leaders to focus on supplier diversification, technology investment, and collaborative relationships in enhancing supply chain resilience. The implications for positive social change include the potential to maintain sustainability and community growth to promote expansion in the workforce.

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