Date of Conferral

6-7-2024

Date of Award

June 2024

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Warren Lesser

Abstract

During the rapid spread of the coronavirus in 2020, some hospital managers lacked strategies to support and treat the number of patients falling ill daily. Effective strategies to support and treat patients during the next pandemic are important to hospital managers because insufficient access to quality healthcare services can be harmful to community citizens and detrimental to hospital sustainability. Grounded in the resource-based theory, the purpose of this qualitative pragmatic inquiry was to explore strategies some hospital managers have created and implemented to be prepared for future pandemics within their facilities. The participants were six healthcare leaders working in roles such as facilities managers or directors, clinical engineering managers, nursing managers, and system administrators in the Eastern United States who had successfully developed strategies to address the needs of patients during this pandemic. Data were collected through semistructured interviews and a review of public documents. Through thematic analysis, three themes were identified: (a) objective assessment of preparedness and weaknesses, (b) overcoming obstacles of new strategy implementation, and (c) proactive strategies and advice for strategic preparedness. One key recommendation is for healthcare leaders to be aware and adaptable to the changes in healthcare preventive medicine trends. The implications for positive social change include the potential for hospital leaders to prepare for the next pandemic, delivering sufficient quality care to afflicted patients of local communities.

Share

 
COinS