Date of Conferral
5-30-2024
Date of Award
May 2024
Degree
Doctor of Business Administration (D.B.A.)
School
Business Administration
Advisor
Betsy Macht
Abstract
Employee turnover is a problem that is pervasive and negatively impacts the productivity of organizations. Business leaders who do not have strategies to combat employee turnover within organizations will incur unbudgeted costs of replacing employees who leave organizations, which affects organizational performance. Grounded in Vroom’s motivational theory, the purpose of this qualitative multiple-case study was to explore strategies business leaders use to retain experienced employees to improve organizational performance. The participants were 5 human resources and business leaders of various organizations who maximized employee retention and organizational performance. Data were collected using semistructured interviews and a review of publicly available documents. Through thematic analysis, five themes were identified: (a) employee development/recognition, (b) restructuring/cost calculation, (c) feedback/training, (e) environment/management style, and (f) diversity/inclusion. A key recommendation is for business leaders to acknowledge employee achievements through company-sponsored monthly employee recognition lunches, which incorporate feedback and training sessions, as this theme was most prominent. The implications for positive social change include potential retention of experienced employees, job stability within communities, economic stability and reputation of organizations, and building of outreach and volunteer programs allowing employees to interact with communities and clients to further enhance organizational brands.
Recommended Citation
Catlett, Fay Etta, "Management Strategies to Improve Employee Retention and Organizational Performance" (2024). Walden Dissertations and Doctoral Studies. 15867.
https://scholarworks.waldenu.edu/dissertations/15867
