Date of Conferral

5-22-2024

Date of Award

May 2024

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Ashly Mathis

Abstract

Nursing shortages present a global challenge, placing strain on nurse managers, increasing the workload, and impacting the quality of patient care. Grounded in leadership-member exchange theory, the purpose of this qualitative multiple case study was to explore and identify strategies used by nursing managers to manage nursing shortages. The participants were eight nurse managers who work for a specific healthcare organization in Midwest states and have been in their roles for 2-3 years, contributing to efforts mitigating nurse shortages. Data were collected using semistructured interviews, newsletters, and employee handbooks. Through thematic analysis, three themes were identified: (a) recruitment strategies, (b) development and training, and (c) leadership strategies. A key recommendation is for nursing managers to cultivate an environment that encourages openness and development in training. Other recommendations include nurse managers delivering timely and appropriate feedback to employees and remaining open and approachable to receiving feedback from the staff. The implications for positive social change include the potential to decrease nurse shortages and provide better patient care in the Midwest healthcare community.

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