Date of Conferral

2-16-2024

Date of Award

February 2024

Degree

Ph.D.

School

Psychology

Advisor

James Herndon

Abstract

Ongoing globalization and the evolution of technology in the workplace reinforce the need for virtual teamwork. Individuals working together across the globe comprise virtual teams. Many teams across industries value and use agile methodology to manage their projects. Research shows that agile virtual teams face challenges based on social and organizational problems such as lack of trust, knowledge sharing, and suitable communication. Therefore, this quantitative study aimed to address a gap in the current literature on the effect that communication, trust, and knowledge sharing have on agile virtual team effectiveness. Additionally, the aim was to determine the moderating effect of trust on the relationship between communication, knowledge sharing, and agile virtual team effectiveness. Data were collected from 119 agile virtual team members working around the world for any organization headquartered in the United States. Binary logistic regression was conducted to examine the relationship between trust, communication, knowledge sharing, and team effectiveness. Communication and knowledge sharing were found to be significant predictors of team effectiveness, whereas trust was not. Communication moderated by trust was not a significant predictor of team effectiveness. Knowledge sharing moderated by trust was not a significant predictor of team effectiveness. Trust was not a significant moderator of the relationship between communication, knowledge sharing and team effectiveness. Strategies that make agile virtual teams successful are chief in stabilizing the global economy and may lead to positive social change. This study can further inform research on helping agile virtual teams thrive to sustain continuous improvement of the global economy.

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