Date of Conferral

3-4-2024

Date of Award

March 2024

Degree

Doctor of Business Administration (D.B.A.)

School

Business Administration

Advisor

Denise Land

Abstract

The lack of succession plans can lead to organizational knowledge loss. Small business leaders are concerned with succession planning, which can lead to company closures. Grounded in Woodworth and Thorndike’s knowledge transfer for succession planning theory, the purpose of this qualitative single case study was to explore strategies small business leaders use to develop and implement succession plans. The participants were two small business owners of a health sector organization in the Midwestern United States who implemented succession plans to prevent organization knowledge loss. Data were collected using the Baldrige Excellence Framework, semistructured interviews, and a review of organizational documents. Data were analyzed using thematic analysis; three themes emerged: (a) employee and leadership audits, (b) career mapping for succession planning, and (c) shadowing, training, developing, and strategic depth. A key recommendation is for organizational leaders to develop career maps for employees. The implications for positive social change include the potential for employees to fulfill organizational sustainability leadership roles, employee job retention, and thus, employee economic contribution to the community.

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