Examining Successful Management Practices Among Senior Women Using AI Technology

Date of Conferral

11-7-2023

Degree

Ph.D.

School

Management

Advisor

Teresa Lao

Abstract

Artificial intelligence (AI) technology innovations are envisioned to intensify the digital ecosystem affecting management practices and the quality of life for female senior business leaders in the United States. The purpose of this qualitative, transcendental phenomenology study was to examine the lived experiences that some female senior business leaders, ages 55 - 95, face using AI technology in decision making. The conceptual framework included the technology acceptance model and the mindspace model. Data was collected through semistructured interviews with 12 successful female senior business leaders from nine different industries in the United States. The Van Kaam method, as supported by Moustakas' theoretical process, was used to analyze the data. Descriptive and inductive coding was used to uncover and categorize the found themes: (a) AI technology is beneficial, (b) leadership and change management, (c) technology adaptation and acceptance, (d) decision making and communication, and (e) information sharing and privacy. This study may contribute to positive social change as a benefit to other seniors by strengthening their AI technology decision making experiences, leadership, and supporting community awareness in addition to influencing positive social change across management and business platforms.

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